We ensure TC Group’s production standards live up to their formidable reputation. That means consistently making print items of the highest quality and making sure the orders are ready to be delivered to our customers on time. As TC Group prints to order, our department needs to adapt quickly to changes in customer demand and market conditions, maintaining a flexible production system that can increase or decrease turnout as necessary.

Every product we manufacture is a unique item, made using the buyer’s personal photo memories. We know how important our personalized prints are to TC Group’s customers, and we go the extra mile to get the small details right. We take pride in the fact that our buyers display our custom prints in their own homes and give them as gifts to the most important people in their lives.

We use a variety of tools and techniques for shift planning, taking into account employee availability, production targets, and customer demand to ensure we have the right people in place at the right time. We prioritize clear communication between rosters to make sure everyone’s aligned – so our diverse multinational team can come together as one to work for a common goal.

We’re always looking for ways to improve our production process, reduce waste, and increase efficiency, and we encourage everyone on the team to share their ideas. We’re committed to learning from our successes as well as our failures. And because we know that employee well-being is essential to a positive team spirit, we do all we can to provide a safe and healthy work environment.

We work closely with suppliers and with other teams within the company – so that when, for example, certain products are being promoted by the marketing and sales departments, we can ensure we have reliable sources of the raw materials in demand. Effective communication is key to TC Group’s responsive and collaborative working culture.