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CAREERS · GLOBAL · OUR STORY
WHO WE ARE · EST. 2006

From a garage. To nine cities.

We started in 2006 in Cologne. Today, 750+ people across 40+ nationalities ship up to 2.5 million unique products a day from nine locations across Europe, North America, the Middle East, and Asia. This is how we got here — and where we're going next.

9
Locations · 4 regions
750+
People worldwide
40+
Nationalities
2.5M
Products / day
 
 
DECologne DEBitterfeld-Wolfen DEMunich LVRiga PLSzczecin MDChișinău USColumbus AEDubai VNHo Chi Minh DECologne DEBitterfeld-Wolfen DEMunich LVRiga PLSzczecin MDChișinău USColumbus AEDubai VNHo Chi Minh
OUR STORY · 2006 → TODAY

Twenty years. One direction.

FOUNDING
2006
The original garage in the south of Cologne where Picanova was foundedCologne, DE · 2006

A garage in Cologne. Two brothers. One idea.

Daniel and Philipp founded Picanova in a garage in the south of Cologne. What began as a custom-printing experiment became, two decades later, one of Europe's largest customization companies — the first orders shipping from a single printer.

HEADQUARTERS
2009
The modern Hohenzollernring headquarters in CologneCologne, DE · New HQ

The garage gets too small.

A move into a modern headquarters on Hohenzollernring in Cologne — room to expand and build a real team. That office has grown and evolved ever since, and today it's the bustling working home of 100+ people.

FIRST US SITE
2010
The first US production facility in MiamiMiami, US · 2010

Across the Atlantic.

The first US facility opens in Miami. It grows into a 7,000m² site serving the US East Coast, the Midwest and Eastern Canada — up to 200 people at peak season — and serves us well right up to its 2025 relocation.

LATVIA
2012
The Riga frame production facility and office in LatviaRiga, LV · 2012

Crossing borders.

A production facility opens in Riga to craft the wooden frames behind our canvases, alongside a new office in the city. Owning the frame supply keeps quality and consistency firmly in our own hands.

PRODUCTION
2014
The Ehrenfeld production facility in CologneEhrenfeld, Cologne · 2014

Ten thousand square metres.

A state-of-the-art facility opens in Ehrenfeld, Cologne — over 10,000m² turning out thousands of one-of-a-kind products every day. It anchored our European production until output was concentrated into Szczecin in 2023.

MILESTONE
2015
Recognition as a global market leaderGlobal market leader · 2015

World market leader in our category.

Picanova is listed for the first time in the Encyclopaedia of Germany's Global Market Leaders — recognition as a leader in individual wall decoration and the photo canvas. Nine years after the garage, and already planning the next continent.

US PRODUCTION
2019
The Phoenix production site in the western USPhoenix, US · 2019

Onto the West Coast.

A production site opens in Phoenix — 2,000m² at launch, expanded to 5,100m² by 2021. It serves the entire West Coast, the western states of the US, and Western Canada.

SCALE
2021
The expanded Szczecin production site in PolandSzczecin, PL · 2021

Poland scales up.

Years of manufacturing in Szczecin meet surging demand with a major expansion — the Polish facility now runs 15,000m² of production space, supplying our shops across Europe and even further afield.

REBRAND
2023
The launch of The Customization Group brandThe Customization Group · 2023

A new name for what we'd become.

The Customization Group is born — a name that reflects how far the company's services and offerings had grown over the years. One company, one mission, many shops.

MOLDOVA
2023
The Chisinau office inside IT Park, MoldovaChișinău, MD · IT Park

Moldova, in the heart of the city.

First opened in 2018, our Chișinău presence outgrows two homes before landing inside IT Park in 2023. It's a hub for technical support — and one of the strongest sources of new talent joining the global team.

UAE
2025
The new Dubai office in the Al Salam TowerDubai, AE · 2025

Into the Gulf.

A new office opens in Dubai, in the Al Salam Tower in Dubai Internet City. As the home of our Global POD team, it connects us with partners across the region and Asia and scales personalized commerce on a global level.

HERITAGE
2025
ORWO joining The Customization GroupBitterfeld-Wolfen, DE · ORWO

A 1909 icon joins.

In July 2025, ORWO — one of Germany's most iconic photo brands, with roots dating back to 1909 — joins TCG. Its Bitterfeld-Wolfen site becomes a European centre for photo-lab excellence, pairing decades of tradition with our AI-driven infrastructure.

US EXPANSION
2025
The new Columbus, Ohio production facilityColumbus, Ohio · 2025

Ohio comes online.

A brand-new production facility opens in Columbus, Ohio. In the heart of the Midwest, it strengthens how we serve central and eastern North America — built for scalability, modern workflows and operational efficiency.

ASIA
2025
The new Ho Chi Minh office in VietnamHo Chi Minh, VN · 2025

Asia, meet TCG.

We plant a flag in Ho Chi Minh. The city reflects the fast-growing appetite for mass-customized products, and its young, driven talent pool matches our ambition to serve more customers around the globe.

ACQUISITION
2025
sendmoments joins the TCG portfolioMunich, DE · 2025

Personalized gifting, added.

TCG acquires sendmoments, a Munich specialist in personalized cards, photo products and event stationery. The brand continues independently within the portfolio, deepening our gifting expertise and fuelling the next stage of growth.

↗ NOW
Today

To be continued…

Twenty years in. Just getting started. The next milestone on this timeline is the person we haven't hired yet — that might be you.

See open roles →
 
 
 
2006 Today You?

To be continued.

Twenty years in. Just getting started. The next milestone on this timeline is the person we haven't hired yet — that might be you.

Already working at The Customization Group?

Let’s recruit together and find your next colleague.