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Careers / Recruitment process
Fair · Transparent · Straightforward

Ready to take the next step?

Our process is your chance to show why you're a great fit — and to find out if we're the right fit for you. We've built it to be fair, transparent and straightforward, so you always know what to expect. The exact stages vary by role, but the experience always respects your time.

The Process · From Hello to Hired

From first hello to your first day.

Every step is designed around respect for your time. The exact path can vary by role, but the experience always reflects the same commitment to clarity. Tap any stage to expand it.

01

The first step is submitting your application. Afterwards, use the Connect feature to build a profile you can edit later and to track your status at every stage. No suitable role open right now? Connect anyway and stay in the loop for future openings. We look forward to hearing from you.

Get in touch FIG.01 · Connect
02

Once your application is in, we review your documents carefully. We appreciate the effort you've put in and make sure every applicant receives the attention they deserve.

Application review FIG.02 · Review
03

If your talents fit the role, we'll invite you to an initial online meeting with someone from our recruitment team. We get to know you as a person — and you get to ask us anything about our working culture and values.

Introductory interview FIG.03 · Intro call
04

Depending on the role, we may include an online assessment covering both technical and personality dimensions. It's there to keep the evaluation fair and objective — and to give you room to show your full range of skills and strengths.

Objective assessment FIG.04 · Assessment
05

After a successful introduction, we'll invite you to a second interview with a hiring manager from the department you'd join. It's your chance to connect with future teammates and showcase your professional expertise.

Second interview FIG.05 · Team fit
06

Finally — and depending on the role — you'll be invited into the office for a face-to-face with the hiring manager. See your future workplace, meet colleagues, and feel the TCG team spirit for yourself.

In-person meeting FIG.06 · On site
07

If you're the right fit, you'll receive an offer. Review the contract, and once everything looks good, you're ready to become our newest valued colleague. Onboarding begins the moment you accept — we'll give you everything you need for a smooth, rewarding start.

Job offer FIG.07 · Welcome
 Using AI in your application

Use AI to support your strengths — not replace them.

We embrace innovation, and that includes the smart use of AI. We just ask that you engage with us honestly through interviews and assessments — presenting work and answers that are genuinely your own. We're interested in how you think, communicate and solve problems.

It's absolutely okay to use AI to:
✓
Check grammar & spelling
✓
Format or structure your CV
✓
Prepare for interviews
 Apply smarter · AI CV helper

Let any AI build your CV, the TCG way.

We're AI-first — so use it. Copy the prompt below, drop it into the AI tool you like, and add your current CV. You'll get back a print-ready CV in TCG's colours that you can save as a PDF and attach to your application. Free, optional, done in minutes.

01
Copy the prompt
Click the box below to select it all.
02
Open any AI
ChatGPT, Claude, Gemini, Copilot — your choice.
03
Paste & add your CV
Paste the prompt, then attach or paste your CV.
04
Save as PDF
Open the HTML it returns in a browser → Print → Save as PDF.
◉ TCG_CV_PROMPT ▸ Click box · then ⌘/Ctrl + C
You are an expert CV editor and designer helping me prepare my CV for a role at The Customization Group (TCG) — a global mass-customization and print-on-demand company with an AI-first, ownership-driven culture. I'll give you my current CV. Turn it into a print-ready, TCG-branded CV as a single HTML page I can open in a browser and save as a PDF. GROUND RULES - Use ONLY real information from my CV. Never invent, inflate or add employers, dates, titles or metrics I didn't give you. If key info is missing, ask me at the end instead of guessing. - Lead with impact: rewrite each bullet as action verb + what I did + measurable result (numbers, %, scale, time saved). Drop duties with no outcome. One idea per bullet, max 5 bullets per role. - Keep my authentic voice and plain English — no buzzword soup. Keep it to 1–2 pages. - Where it's true, highlight ownership, initiative, cross-functional / international collaboration, and use of AI or automation. SECTIONS (in this order, each clearly separated — never merge them) 1. Name + one-line role/title + contact (email, phone, city/country, LinkedIn) 2. Summary (2–3 lines) 3. Experience (most recent first: Company · Title · Dates, then 3–5 achievement bullets) 4. Skills (include tools, software and any AI / automation you use) 5. Education 6. Languages BUILD IT AS ONE HTML PAGE (for PDF) One complete, self-contained HTML document (single file, all CSS in a <style> tag, system fonts only — no web-font links). Follow this exactly: - Page: A4, white background, ~18mm margins. Body text #1A1B2E, Helvetica Neue / Arial, ~10.5pt, line-height 1.4. - TCG colours: navy #020429 for my name and section headings; deep green #2BC410 as the ONLY accent (thin rules, role titles, bullet markers). No neon green, no dark backgrounds — it must print cleanly on white. - Fonts: name + section headings in Helvetica Neue / Arial Black (bold); labels, dates and contact line in Courier New (mono, uppercase, letter-spaced); body in Helvetica Neue / Arial. - Layout: each section is its own clearly separated block — a section heading (uppercase mono navy with a short deep-green bar before it), then its content, with generous space between sections and a thin divider line between them. - Header: large navy name, a one-line role/title beneath, contact line in mono, then a 2px deep-green rule. - Experience: "Company · Title" in bold navy, dates right-aligned in muted mono; bullets prefixed with a deep-green ▸. - Add @media print { -webkit-print-color-adjust: exact; print-color-adjust: exact; } plus page margins so the colours print. - At the top of the on-screen page (hidden on print), add one line: "To save as PDF: press Ctrl/Cmd + P, then choose Save as PDF." - Return it as one copyable code block. After it, add a short "BEFORE YOU APPLY" list: what to strengthen and any gaps to address. My CV: [Paste your CV here — or attach the file]

Optional and free to use with any AI tool. AI can make mistakes — always check the result before submitting. You're responsible for what you send us, and we value substance over polish.

Now hiring · 9 locations

Nothing fits right now? Stay in touch.

Join Connect to keep your profile on file, follow your application status, and hear from us the moment the right role opens. Thanks for your interest in a career at TCG.

Already working at The Customization Group?

Let’s recruit together and find your next colleague.