Sales
Driving Global Growth
At The Customization Group, our Sales team is at the heart of our B2B success story. Working under the merchOne brand, we serve a wide range of business clients through three clearly defined divisions.
- The Partner segment provides enterprise clients with fully customized, white-label shops – complete with fulfillment, technology, and support – to help them build long-term revenue streams through personalized product offerings.
- Through merchOne Corporate, we support companies with custom promotional products and large-volume orders tailored to their brand, campaign, or event needs.
- The Reseller division focuses on enabling e-commerce sellers and content creators with print-on-demand solutions and seamless system integrations, allowing them to scale their businesses without operational complexity.
What Sets Us Apart
Sales at TCG is about more than closing deals – it’s about building relationships, solving problems, and enabling growth on both sides of the table. We work closely with our clients to understand their business challenges and co-create solutions that are personal, scalable, and effective.
What makes our team unique is the combination of entrepreneurial freedom and structured support. While we operate within a growing and established organization, the B2B segment still carries a strong startup spirit. This gives every team member the chance to shape processes, test new approaches, and contribute to something bigger than just their own pipeline.
Our products help people create meaningful moments, and at the same time, we empower our business partners to succeed in their markets. That dual impact makes our work both rewarding and exciting.
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I have extensive corporate experience, but joining The Customization Group and working with B2B clients at merchOne opened new perspectives. The B2B segment is still new for our company, bringing a startup vibe full of energy and opportunities to innovate and turn ideas into reality. I'm especially proud of the dual impact of our work: our products help customers create lasting memories for special occasions like Christmas, Mother’s Day, or birthdays. At the same time, we empower our partners to grow and expand their E-Commerce businesses with confidence. Being part of a fast-growing company with ambitious goals has been both challenging and incredibly rewarding.
Sanita
Team Lead Account Management (B2B)
How We Work
Our work culture is defined by collaboration, ownership, and a shared drive to create value. While our Sales team is distributed across several international locations, we operate as one connected unit. Technology helps us bridge distances, while regular team meetings, transparent communication, and clear alignment on goals ensure we stay focused and move fast.
We maintain flat hierarchies and trust our team members to take initiative. Every idea is welcome, and every voice is heard.
Who We Work With
Our Sales team operates at the center of a dynamic ecosystem. Externally, we work with a broad spectrum of B2B clients from large corporations and global retailers to agile e-commerce sellers and up-and-coming creators. Each client brings different needs, and we take pride in crafting tailored solutions that create real business value.
Internally, we collaborate closely with key departments such as Product Development, Marketing, Operations, and Finance. These partnerships allow us to align market insights with technical capabilities and deliver end-to-end excellence.
