Supply Chain Management
Purpose and Goals
Our role is to ensure that all necessary materials are sourced dependably and affordably, without any compromise on quality, and all products are delivered on time to TC Group’s millions of private and business customers. We’re always working to fine-tune our systems and to minimize lead times, reduce inventory holding costs, and improve customer satisfaction. This requires close collaboration with our shipping and warehousing partners.
Values and Self-image
We understand that our performance has a direct impact on customer satisfaction, sales, and profitability. We take our responsibility seriously and strive to deliver the best possible outcomes for our customers. We place a strong value on teamwork and on building strong relationships with coworkers and external partners alike.
-
What I value most is the positive energy we share and the fact that my work contributes to bringing happiness to our customers. It might sound a bit lofty, but I truly believe that our products make the world a little better - by creating joy and positive emotions. Over the past years, I’ve had the chance to grow both professionally and personally. I’ve worked on meaningful projects with inspiring people and felt truly connected to the company’s mission. Each day brings new challenges, but also a sense of purpose and fulfillment. I’m excited to see what the future holds and to keep building something that matters.
Anna
Strategic Buyer
Who We Work With
We work with a broad range of stakeholders. These include external partners such as our international suppliers and vendors, as well as internal colleagues such as the sales, marketing, and finance teams, who are critical in helping us forecast demand.
What Makes Us Tick
We foster a culture of accountability, in which each team member takes ownership of their role and its responsibilities. Our colleagues take the initiative, identify and address issues early on, and seek feedback or support where necessary. The ultimate goal is always the same – quick, dependable delivery of high-quality products – and we take pride in our track record of achieving this.
How We Work
Being spread across the world presents challenges, but we’ve developed effective strategies for working together as a team to achieve our goals. We use project management software to assign tasks, track progress, and manage deadlines. In line with TC Group's hybrid working environment, some team members work together on-site while others collaborate via digital communication tools – but with our strong team spirit, we remain a tight-knit unit.