AI Growth & Experience Operator
Working from Dubai, Berlin, Ho Chi Minh, Munich or Cologne?
No problem — we can offer your job almost anywhere.
What matters is that you can build growth with AI faster than most people can describe it.
If that sounds like you — stop scrolling.
At The Customization Group (TCG), we’re one of the world’s leading personalization powerhouses, operating global D2C and B2B brands like meinfoto.de, my-picture.co.uk, canvasdiscount.com, and MerchOne.com.
We’ve recently acquired ORWO and Sendmoments, and are in full buy-and-build expansion mode — scaling rapidly while transforming the entire company into an AI-native organization.
Now we’re looking for an AI Growth & Experience Operator — a role focused 100% on our D2C storefronts and customer happiness.
This is the fastest way into real responsibility — running the customer-facing side of a global e-commerce group. If you prove yourself, this role can evolve into leadership fast.
Your mission:
- You’ll make our D2C shops smoother, smarter, and faster — from the first click to checkout.
- Find and fix conversion blockers — today, not next quarter.
- Run fast AI-powered growth tests (UX, content, pricing, retention).
- Build and launch prototypes — if it works, it goes live the same day.
- Team up directly with our CEOs, skipping layers and long slides.
- Combine AI tools, automation, and your marketing instinct to move KPIs.
This is a builder role, not a “strategize all day” one.
You’ll:
We don’t care if you use GPT, Replit, Figma AI, or your own scripts — what counts is speed and impact.
Who you are:
- 2–4 years in D2C, growth, CRO, or e-commerce performance.
- You’ve scaled traffic, conversion, or AOV — ideally with AI in your toolbox.
- You’re a maker at heart: you test, break, and rebuild — fast.
- You like dashboards more than decks.
- You want direct impact, not long approval chains.
One team. Millions of happy customers worldwide. Join us!
- Department
- In-house Consulting
- Locations
- Multiple locations
- Employment type
- Full-time

Already working at The Customization Group?
Let’s recruit together and find your next colleague.