The Customization Group

HR & Administration Specialist (Riga)

Own the HR paperwork and the everyday running of our Riga office: correct employment documents, smooth first and last days, and an office people like coming to.

● Riga, Latvia ● Full-time · Human Resources ● Salary 1.800 - 2.300 EUR gross/month

Your work decides whether a new colleague's first day starts with signed papers and a working HR account, and whether the office is ready when they walk in.

You work with HR colleagues across our locations, Accounting, IT, hiring managers and the office's suppliers.

The Customization Group is a global leader in mass customization and print-on-demand e-commerce. We manufacture up to 2.5 million personalized products daily across production sites in Germany, Poland, the USA and Latvia, reaching customers through 20+ online shops and 1,000+ partner stores. 750+ people, 40+ nationalities, 10 locations.

In a nutshell: HR papers right, payroll inputs on time, office running, people informed.

At a glance

Location: Riga office
Compensation: 1.800 - 2.300 EUR gross/month
Team: Human Resources · Reports to: Global Head of HR
Scope: HR admin · on- & offboarding · office · events
Experience: Typically 2+ years in HR administration
Start: asap

The role

What you'll do

→ Run on- and offboarding admin. Paperwork done by day one and the last day; new hires set up in HiBob and shown around it.
→ Keep the office running. Supplies, kitchen, cleaning coordination and maintenance, so the office is stocked and problems get fixed fast.
→ Handling employment documents. Coordinate the signing of Contracts, appendices and orders, plus accurate records in HiBob (our HRIS) and Moneo, so payroll inputs arrive on time.
→ Answer HR system questions. First stop when employees or managers get stuck in HiBob or an HR process.
→ Keep people informed. Announcements on time; birthdays, work anniversaries and milestones never missed.
→ Organise internal events. Company events and engagement activities, on plan and on budget.
→ Handle office administration. Travel bookings, invoices and expenses to Accounting, supplier and company-car documents renewed in time, and guests welcomed.

What you bring

Skills and experience, not personality types.

Must have

→ Typically 2+ years in HR administration, ideally with office admin too.
→ Working knowledge of Latvian labour law: employment contracts, appendices, orders, absence and leave rules.
→ Experience keeping employee data accurate in an HR system, and handling it confidentially.
→ Fluent Latvian for employment documents, and working-level English for colleagues across our locations.
→ Confident with everyday digital tools: MS365, Canva and AI assistants such as Claude or ChatGPT.

Nice to have

→ Hands-on experience with HiBob (or similar HRIS) or Moneo.
→ Coordinating office suppliers, cleaning or maintenance vendors.
→ Organising internal events on a budget.

Why this role, now

What you get to work with, not what we demand.

Impact

Work people notice every day

Around 60 colleagues work from the Riga office, across marketing, tech, customer service, finance and legal. When the paperwork is right and the office runs, they feel it.

~60 people · one office · many teams

Team

Close to HR leadership

You report directly to the Global Head of HR, who sits in the same office.

Global Head of HR · same office

Tooling

Modern systems, AI included

Employee data lives in HiBob, and you get AI tools to draft announcements and speed up routine admin.

HiBob · Moneo · MS365 · Canva · Claude · ChatGPT

Is this you?

Sounds like you?

→ You spot the missing signature or the wrong date before a document goes out.
→ You like a day of many small tasks and closing each one off properly.
→ You stay calm and friendly when three people need something at the same time.
→ You treat employee data as confidential by default.

Probably not a fit if…

→ you want to set HR strategy. This role runs the processes the Global Head of HR sets.
→ you're looking for remote work. Running the office means being there every day.
→ you'd rather stay away from hands-on tasks. Restocking the kitchen, letting in a technician or welcoming a guest is part of the week.
→ you need long stretches of uninterrupted focus. Questions and small requests come in all day.

Compensation & benefits

Salary band

1.800 - 2.300 EUR

Gross per month.

→ Private health insurance — after the probation period
→ Extra leave — for special occasions
→ Food in the office — breakfast, lunch and snacks
→ AI-first workplace — the tools and time to use them

How we hire

Apply. Your CV is enough, no cover letter.

Recruiter call. Role, expectations and the salary band.

In person Interview with Hiring manager .

Ready to apply?

If you like, answer one of these, in the form or later in the call.

→ Tell us about an HR or admin process you made run more smoothly. What was messy, what you changed, what happened next. ~3 sentences.
→ Describe a day when several urgent requests landed at once. How did you decide what came first? ~3 sentences.

Applying takes about 10 minutes.

The Customization Group · Riga · thecustomizationgroup.com

HR & Administration Specialist