(Junior) CRM Marketing Specialist (m/f/d)
Join us in shaping unforgettable customer experiences!
We are The Customization Group,
a global leader in mass customization. With six global locations, our team can manufacture up to 500.000 personalized products daily, reaching millions of customers through 20+ of our own online shops and 1,000+ external shops using our solution. Our digital on-demand business model expresses our commitment to sustainability and innovation.
Our diverse team of over 500 professionals from 40 different nationalities work together to offer a wide range of high-quality products that bring happiness around the world. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.
We have a brand-new opportunity for a Junior CRM Marketing Specialist. You will spearhead our efforts to acquire leads for our business by developing and managing high-impact social media advertising campaigns. Sounds good? Then keep reading!
Why you will love working with us:
- Global Perspective: Gain international experience with our globally distributed teams 🌍
- Flexibility That Fits: Tailor your work schedule with in-house and hybrid work options 🕒
- Office Catering: Enjoy free weekly breakfast and lunch, plus a variety of snacks and beverages at the office 🍽️
- Mobility: We contribute to the cost of your Deutschlandticket 💺
- Leasing through JobRad: Take advantage of a JobRad for eco-friendly mobility 🚲
- Urban Sports Club: Discover the benefits of Urban Sports Club with access to countless sports and wellness activities 🏃
- Meal Allowance: Use your food allowance at supermarkets and restaurants 🍝
- Shopping Perks: Receive a monthly tax-free voucher redeemable at over 250 partners, plus access to exclusive corporate benefits 🎟️
- Innovation & AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state of the art technology 💡
- Pension Contribution: Benefit from a company pension plan subsidy as a direct insurance 🏦
- Onboarding Support: New employees receive guidance from an experienced buddy during onboarding 👫
- Special Leave: Take advantage of extra days off for special occasions like Carnival 🎉
What You will Do:
- Revenue Generation: Contribute to our revenue growth by creating CRM marketing campaigns that engage and retain customers
- Campaign Creation: Coordinate and execute engaging and personalized CRM campaigns across email and other channels, ensuring timely delivery
- Landing Page Creation and Optimization: Assist in improving landing pages to enhance user experience and increase conversion rates
- Performance Analysis & Reporting: Monitor and analyze the performance of CRM campaigns, and based on various KPIs like revenue per recipient (RPR), derive actionable insights for campaign optimization
- Collaboration: Work together with the Design and Product teams to implement new deals and promotions to ensure CRM campaigns are aligned with broader marketing strategies, product launches and feedback of customers is effectively integrated into future campaigns
- Innovation & Continuous Improvement: Stay up-to-date with the latest CRM marketing trends and technologies. Continuously seek out new strategies and tools to enhance campaign performance and customer engagement
Preferred Background:
- Educational Background: University degree, preferably in Marketing, Business Administration, or a related field
- CRM & Creative Tools: Basic knowledge of CRM tools and marketing automation platforms (e.g., Salesforce, HubSpot, Emarsys). Experience with creative tools like Adobe Photoshop or Canva is an advantage
- Data & Analytics: Analytical mindset to track, interpret, and optimize data for marketing campaigns, with a passion for customer engagement and revenue growth
- Copywriting: Strong copywriting skills to create compelling marketing content that drives customer interaction and conversion
- AI-Driven Mindset: A Passion for staying ahead on best practices how to maximize the use of AI in your field. Ideally experienced in frequent use of AI and a strategic view to harness future capabilities 🔮
- Communication: Excellent verbal and written communication skills in English, with additional languages considered a plus
Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.
One team. Millions of happy customers worldwide. Join us!
- Department
- Customer Experience
- Locations
- Cologne
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Cologne
(Junior) CRM Marketing Specialist (m/f/d)
Join us in shaping unforgettable customer experiences!
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