We are The Customization Group,

a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We have a brand-new opportunity for a Payment Manager E-Commerce. In this position you’ll lead both strategic initiatives and operational excellence around payment processing. Your work keeps our global business flowing, cost-conscious, and customer-friendly. Sounds good? Then keep reading!

Why you will love working with us:

• International experience in our globally spread Teams 🌍
• Hybrid way of working with three days in the office & two days from home 🏠💼
• Private Health insurance with a compensation package after the probation period 🏥
• Additional leave on special occasions 🎉
• Variety of packed breakfast, lunch, and snacks in the office 🍽️
• Be part of an AI-first workplace that enables everyone to drive unique business solutions through state of the art technology 💡
• Valuable knowledge and excellent experience for future development 📚
• Connection with your colleagues through Team building and company events 🤝

What You Will Do:

• Take the lead in onboarding new payment providers, including internal coordination and info flow to Finance 📡
• Own cross-functional payment projects: align IT, Finance, Legal, and Procurement to simplify processes and enhance customer payment experiences 🔄
• Keep tabs on payment provider fees and agreements — ensuring what we’re charged matches what we signed up for 🔍
• Build bridges with our external partners: be the go-to person for payment providers and card companies, making sure Finance, IT, Sales, Legal, and Procurement are always in sync 🌐
• Support the financial backbone of our operations by reconciling payment reports, aiding month-end closings, and planning annual payment costs 📊

Preferred Background:

Experience

• You’ve steered payment landscapes (payment systems, payment providers) in e-commerce or fintech projects in a mid-sized or large organization for 3+ years, ideally within e-commerce or SaaS.

Hard Skills

• Strong technical understanding of PSP integration and architecture ⚙️
• Solid grasp of financial planning and cost analysis. Experience in currency risk management is a plus 💱
• Hands-on with contract monitoring and compliance workflows 📁
• Experience with corporate financial management of credit card providers

Soft Skills

• You stay cool when things heat up: even in fast-paced moments, you prioritize smartly and act calmly 🧊
• You approach cross-departmental work with empathy, recognizing the goals and constraints of others 🤲
• You bring initiative and structure: when problems show up, you don't wait — you act 🛠

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

        One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/