We are The Customization Group,

a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 2.500.000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We have a brand-new opportunity for a (Junior) CRM Marketing Specialist. You will take ownership from day one – driving your own campaigns and testing ideas that keep our customers engaged. Sounds good? Then keep reading!

Why you will love working with us:

• International experience in our globally spread Teams 🌍
• Hybrid way of working with three days in the office & two days from home 🏠💼
• Private Health insurance with a compensation package after the probation period 🏥
• Additional leave on special occasions 🎉
• Variety of packed breakfast, lunch, and snacks in the office 🍽️
• Be part of an AI-first workplace that enables everyone to drive unique business solutions through state of the art technology 💡
• Valuable knowledge and excellent experience for future development 📚
• Connection with your colleagues through Team building and company events 🤝

What You Will Do:

• Own and orchestrate retention campaigns across channels, with a strong focus on email and automation 💡
• Analyze and optimize performance through A/B testing, KPIs, and a bold data-driven approach 📊
• Segment audiences using behavioral and transactional insights to create hyper-personalized experiences 🧠
• Collaborate with internal CRM tech experts and campaign managers to align messages and moments 🤝
• Keep documentation sleek and structured while celebrating and sharing best practices and CRM wins 📚

Preferred Background:

Experience

Initial first hands-on experience in CRM, newsletter or email marketing, ideally in a digital environment.

Hard Skills

• Proficient in CRM tools with omni-channel logic (Emarsys experience? Even better!) 🛠
• Strong understanding of marketing KPIs and testing methodology 🔍
• Comfortable working with customer data and journey segmentation 🔗
• Fluent in English (bonus points for German or any other languages!) 🌍

Soft Skills

• Take initiative and approach challenges with a proactive mindset 🌱
• Communicate clearly and enjoy working across diverse teams 🧩
• You always stay organized and focused 🧘‍♀️💫

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

        One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/