AI Operator (m/f/d)
Can you execute with AI?
NOW HIRING · 3–4 OPERATORS
AI Operator (m/f/d)
We call it a Finisher: the person who creates or takes a strategy and carries it into production.
● US · Germany · Poland · Latvia · UAE · Vietnam ● Full-time ● Apply by 30 June
Everyone in e-commerce outsources production. We did the opposite — and it became our moat. AI made strategy cheap, so the rare person now is the one who finishes. That's who we're hiring.
About TCG
In 2004, our founders flew to China for the Canton Fair. No plan B, no investors. The Customization Group is now a global leader in mass customization and print-on-demand e-commerce. We manufacture up to 2.5 million unique, personalized products daily across production sites in Germany, Poland, the USA, and Latvia. Millions of customers find us through our 20+ online shops and 1,000+ partner stores. Our 750+ team members come from 40+ nationalities and work at the intersection of manufacturing, e-commerce, and AI.
We build with AI every day, and so does much of our team. Work that used to take weeks or months now ships in a day. We're nowhere near done.
The Role
You create or take a strategy and drive it into production — through legacy systems, through skeptical stakeholders, all the way to a live result. We have the infrastructure, the ambition, and the team. What we need is someone who connects the dots, replaces whole workflows with AI, and ships. Right next door sits a $100B+ corporate gifting industry still ordering from PDF catalogs. The double-digit wins are lying on the floor.
In a nutshell: Take a strategy and finish it. Use AI to replace whole workflows, not just speed up small tasks. Get real P&L responsibility within 12 months. Work hands-on, close to the founders.
What you'll be working on
→Taking strategies and carrying them into production across our shops and systems
→Replacing entire workflows with AI, not just writing faster emails
→Owning a real P&L within 12 months
→Finding the double-digit wins in a corporate gifting market still running on PDF catalogs
→As we grow into an M&A platform, building toward running an acquired company of your own
Who We're Looking For
Sounds like you?
→You know e-commerce from the inside — the operations, the margins, the mess
→You use AI to replace entire workflows, and it's already part of how you work
→You finish. You've shipped things into production where other people stalled
→You've owned a number and moved it
→Legacy systems and skeptical stakeholders read as the job to you, not the obstacle
→You can work from one of our offices in the US, Germany, Poland, Latvia, the UAE, or Vietnam
Probably not a fit if...
→Your first move is a strategy deck rather than something shipped
→You see AI as a future investment rather than a current tool
→You prefer strategic oversight to hands-on execution
→You want a role that matches the scope you've already had, rather than one that stretches it
What We Offer
→Real ownership. P&L responsibility within 12 months.
→A mandate to build, not maintain.
→A clear ceiling: as we become an M&A platform, the path leads to running a company of your own.
→A company where AI and automation are operational, not aspirational.
→International scope. Offices across the US, Europe, the UAE, and Vietnam.
→A direct line to the founders. No layers in between.
How to apply
No CV. No cover letter. Show us what you can do.
1
Pick one of our live shops.
2
Fix something within 24 hours, using any AI tool on earth.
3
Show it running — and the number it moves.
4
Submit your build as a document with your application.
A strategy deck disqualifies you. The strongest builds join us for a hack weekend, then a paid 30-day project.
Show us what you finished
No CV. No cover letter. Submit your build as a document with your application by 30 June. The strongest builds fly in for a hack weekend, then a paid 30-day project.
The Customization Group · Columbus · Cologne · Leipzig · Berlin · Munich · Szczecin · Riga · Dubai · Saigon · thecustomizationgroup.com
We welcome applications from all backgrounds. What matters is what you can build.
- Locations
- Cologne, Bitterfeld-Wolfen, Dubai, Ho Chi Minh, Szczecin, Columbus (Ohio), Munich
- Employment type
- Full-time
